Emtec, Inc.

BMC Discovery Consultant

Job Location CA-ON-Ottawa | CA-QC-Montreal
Job ID
2021-7041

Company Overview

Emtec is a Global consulting company that provides technology-empowered business solutions for world class organizations. Our Global Workforce of over 1000 consultants provide best in class services to our clients to realize their digital transformation journey. Our clients span the emerging, mid-market and enterprise space. With multiple offices worldwide, we are uniquely positioned to deliver digital solutions to our clients leveraging Oracle, Salesforce, Microsoft, Java and Open Source technologies with a focus on Mobility, Cloud, Security, Analytics, Data Engineering and Intelligent Automation. Emtec’s singular mission is to create “Clients for Life” - long-term relationships that deliver rapid, meaningful, and lasting business value.

 

At Emtec, we have a unique blend of Corporate and Entrepreneurial cultures. This is where you would have an opportunity to drive business value for clients while you innovate, continue to grow and have fun while doing it. You would work with team members who are vibrant, smart and passionate and they bring their passion to all that they do – whether it’s learning, giving back to our communities or always going the extra mile for our client.

Position Description

Emtec is seeking a BMC Discovery / ADDM Consultant for a long term engagement.  We are open to both full-time employment and contracting candidates.   The Discovery / ADDM Consultant must have experience with ARS/ITSM system administration and troubleshooting, CMDB normalization and reconciliation from discovered sources such as ADDM.   

 

Must Have Skills:

  • 5+ yrs BMC Remedy AR System & ITSM, which includes:
    • 3+ yrs CMDB Reconcilliation and integrations of products into the CMDB
    • Proven skill with integrating products with the AR System suite
    • 2+ yrs hands-on experience with BMC Discovery / ADDM using both out of the box and tuning
  • Solid understanding of the Service Management market
  • Understanding of BMC's technology including but not limited to:
    • BMC Remedy ITSM applications, administration, and development
    • BMC Remedy AR System Server administration, development, and tuning
    • Integrating multiple BMC products together in an enterprise architecture
    • First hand project knowledge of highly available BMC implementations
  • Bilingual (English/French) will be required

Preferred Skills:

  • University degree or College diploma
  • ITIL v3 highly desirable

Professional Skills:

  • Strong ability to manage client relationships
  • Excellent problem solving skills, creativity, and insight with the ability to dissolve crisis situations with clients
  • Strong interpersonal, presentation and communication skills
  • Excellent written communication ability

Emtec is an equal opportunity employer

 

US citizens and those authorized to work in the US are encouraged to apply.

 

 

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