Emtec, Inc.

Project Manager (BMC-ITSM)

Job Location CA-ON-Ottawa
Job ID

Company Overview

Emtec is a Global consulting company that provides technology-empowered business solutions for world class organizations. Our Global Workforce of over 1000 consultants provide best in class services to our clients to realize their digital transformation journey. Our clients span the emerging, mid-market and enterprise space. With multiple offices worldwide, we are uniquely positioned to deliver digital solutions to our clients leveraging Oracle, Salesforce, Microsoft, Java and Open Source technologies with a focus on Mobility, Cloud, Security, Analytics, Data Engineering and Intelligent Automation. Emtec’s singular mission is to create “Clients for Life” - long-term relationships that deliver rapid, meaningful, and lasting business value.


At Emtec, we have a unique blend of Corporate and Entrepreneurial cultures. This is where you would have an opportunity to drive business value for clients while you innovate, continue to grow and have fun while doing it. You would work with team members who are vibrant, smart and passionate and they bring their passion to all that they do – whether it’s learning, giving back to our communities or always going the extra mile for our client.

Position Description

We are seeking a highly-motivated Project Manager (PM) with strong work ethics, a natural problem-solver with advanced communication and interpersonal skills, a positive 'can do' attitude and a passion for managing projects. High standards of quality, performance and reliability are required as well as ability / willingness to work onsite.


This person will manage Emtec client projects and be responsible for the overall success of the project, driving the methodology, project templates, deliverables and project plan while engaged on the project.  Our clients are embarking on an initiative to replace and upgrade their current Remedy IT Service Management platform, and athe PM will help define the deliverables required for the implementation of out-of-the-box ITSM software for our clients.


The successful candidate must be willing to complete BMC Helix certification, which will be provided by Emtec.


Responsibilities include but are not limited to:

  • Conduct project management activities and produce project management artifacts and deliverables as per the agreed to methodology;
  • Manage the work to be delivered under the contract by ensuring that resources are made available and that the work is developed and is fully operational within previously agreed time, cost and performance parameters;
  • Determine the composition, roles and responsibilities, budgetary requirements and terms of reference for the work to be delivered under the contract;
  • Develop and maintain project work breakdown structures (WBS) and schedules, conducting critical path analysis and identifying project scheduling and dependency issues for the work to be delivered under the contract;
  • Lead agile development practices including but not limited to Release Planning and SPRINT planning;
  • Coordinate integration/customization activities involving data integration and/or common components with client SMEs;
  • Coordinate infrastructure setup activities with client SMEs;
  • Assist in managing and contributing to proposals, in particular around the estimation process
  • Procure and provide third party products as required under the contract; and
  • Report progress of the Work to be delivered under the Contract on an ongoing basis and at scheduled points in the life cycle.


Must Have Skills:

  • Candidate must have a minimum of 7-10 years of Project Management experience, including at least 3 years' experience delivering BMC Remedy projects
  • Strong experience with organization change management
  • Previous experience managing federal government projects
  • Strong understanding and knowledge of IT Service Management platforms, ideally BMC Helix (Remedy) ITSM
  • 2+ years of Agile experience

Preferred Skills:

  • PMP Certification
  • ITIL certification or experience with ITSM projects delivery
  • Large-scale project delivery and/or consulting firm experience highly desirable
  • Valid Secret security clearance OR ability to apply for one with 10 years of residency in Canada

Professional Skills:

  • Excellent written and verbal communication skills
  • Ability to negotiate
  • Ability to work with Executives
  • Strong presentation skills

Emtec is an Equal opportunity Employer


Canadian citizens with the ability to get Security Clearance required, as this position supports Government Work


<p style="margin: 0px;"><span style="font-size: 12pt;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p>
Share on your newsfeed