Emtec is a Global consulting company that provides technology-empowered business solutions for world class organizations. Our Global Workforce of over 800 consultants provide best in class services to our clients to realize their digital transformation journey. Our clients span the emerging, mid-market and enterprise space. With multiple offices worldwide, we are uniquely positioned to deliver digital solutions to our clients leveraging Oracle, Salesforce, Microsoft, Java and Open Source technologies with a focus on Mobility, Cloud, Security, Analytics, Data Engineering and Intelligent Automation. Emtec’s singular mission is to create “Clients for Life” - long-term relationships that deliver rapid, meaningful, and lasting business value.
At Emtec, we have a unique blend of Corporate and Entrepreneurial cultures. This is where you would have an opportunity to drive business value for clients while you innovate, continue to grow and have fun while doing it. You would work with team members who are vibrant, smart and passionate and they bring their passion to all that they do – whether it’s learning, giving back to our communities or always going the extra mile for our client.
Position: Information Technology (IT) Consultant
Locations: 512-260 Hearst Way, Ottawa, Ontario K2L 3H1
Additional Locations: Toronto, ON
Salary: $54.46 / hour
Terms of employment: Permanent, Full time ( 37.5 hours / week)
Benefits: Medical benefits, Dental benefits, Group insurance benefits, Life insurance benefits, RRSP benefits, Vision care benefits
Emtec Infrastructure Services Canada Corporation
512-260 Hearst Way
Ottawa, Ontario K2L 3H1
The Senior Consultant ITSM must have a wide range of knowledge with the installation, configuration, customization, implementation and maintenance of the BMC ITSM Suite of applications in order to customize solutions for our clients. Additionally, experience with monitoring tools like Control-M or Truesight is required. Emtec is placing an emphasis on quality soft skills, particularly around presales and generating a sense of confidence with new or existing clients.
Other responsibilities include, but are not limited to:
Confer with clients to identify and document requirements
Design, develop and implement information systems business solutions which may include:
Leading and/or participating in small teams comprised of Emtec and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients
Provide advice on information systems strategy, policy, management and service delivery
Assess physical and technical security risks to data, software and hardware
Develop and implement policies and procedures throughout the software development life cycle
Conduct reviews to assess quality assurance practices, software products and information systems
Lead a project team if necessary
Emtec is an equal opportunity employer
Canadian citizens and those authorized to work in Canada are encouraged to apply