Emtec, Inc.

  • Systems Engineer - Microsoft

    Job Location US-IL-Chicago
    Job ID
    2018-5306
  • Company Overview

    Emtec is a Global consulting company that provides technology-empowered business solutions for world-class organizations. Our Global Workforce of over 700 consultants provide best in class services to our clients within the Healthcare & Life Sciences, Utilities, Business Services, Banking, Insurance & Financial Services, Education and Manufacturing sectors. Our clients span the emerging, mid-market and enterprise space. With multiple offices worldwide, we are uniquely positioned to deliver solutions to our clients leveraging Oracle, Salesforce, Microsoft and Infor with a focus on Mobility, Cloud and Analytics. Emtec’s singular mission is to create “Clients for Life” - long-term relationships that deliver rapid, meaningful, and lasting business value.

     

    At Emtec, we have a unique blend of Corporate and Entrepreneurial cultures. This is where you would have an opportunity to drive business value for clients while you innovate and continue to grow and have fun while doing it. You would work with team members who are vibrant, smart and passionate and they bring their passion to all that they do – whether it’s learning, giving back to our communities or always going the extra mile for our client.

    Position Description

    The Systems Engineer is responsible for providing expert judgment and analysis for the design, development and implementation of technical products and systems related to Windows, virtualization, Active Directory.  

     

    The Engineer resolves highly-complex technical issues, conducts advanced research, and identifies product/service innovations. S/he provides a high level of technical support/expertise in computing area with a focus on Windows and Active Directory.

     

    This position will be a senior team technical resource interacting with client engineers and customer executives to identify and correct issues. The successful individual must be able to handle a high volume of work and must be able to prioritize the work to meet deadlines and SLAs.

     

    Responsibilities :

    • Diagnose and re-mediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be re-mediated through automation
    • Work with clients to align our support to their requirements with a high level of attention and accuracy
    • Identify and Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments
    • Architect and Manage new projects and deployments of client infrastructure
    • Take end responsibility on a technical level for one or multiple clients
    • Ensure that incidents are being actioned within SLA standards
    • Manage escalations, issues, scheduling, reviews, and mentoring- Escalate outages according to corporate guidelines
    • Identify and develop monitoring checks needed to ensure the stability of client infrastructure

     

    Must Have Skills:

     

    • Senior level knowledge of Microsoft Enterprise Business Applications. Such as:
      • Windows Server Infrastructure
      • Directory Services
      • Exchange
    • Comprehensive understanding of PowerShell Scripting or other scripting languages and automation practices

    • Advanced knowledge of virtualization technologies including; VMware, HyperV and Citrix

    • Document Standard Operating Procedures for troubleshooting

    • Identify and develop monitoring checks needed to ensure the stability of client infrastructure

    Professional Skills:

     

    • Solid written, verbal, and presentation communication skills
    • Strong team and individual player
    • Maintains composure during all types of situations and is collaborative by nature
    • High standards of professionalism, consistently producing high quality results
    • Self-sufficient, independent requiring very little supervision or intervention
    • Demonstrate flexibility and openness to bring creative solutions to address issues

     

    Emtec is an Equal Opportunity Employer

     

    US citizens and those authorized to work in the US are encouraged to apply

     

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